Terms of service
The Platinum Home
Welcome to The Platinum Home. By accessing our website, placing an order, or interacting with our services, you agree to be bound by these Terms of Service. Please read them carefully.
1. General
These Terms govern your use of our website, social media pages, and any products or services offered by The Platinum Home. We reserve the right to update or modify these Terms at any time without prior notice.
2. Products & Availability
- All products are subject to availability.
- We strive to display product descriptions, images, and prices accurately; however, minor variations may occur.
- We reserve the right to discontinue or modify products without notice.
3. Pricing & Payments
- All prices are listed in Indian Rupees (INR) unless stated otherwise.
- Payment must be completed before an order is processed.
- We reserve the right to correct pricing errors and cancel orders affected by such errors.
4. Orders
- Placing an order does not guarantee acceptance.
- We may refuse or cancel any order for reasons including product unavailability, suspected fraud, or incorrect pricing information.
- If an order is canceled after payment, the applicable amount will be refunded.
5. Shipping & Delivery
- Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
- The Platinum Home is not responsible for delays caused by third-party shipping providers.
- Customers are responsible for providing accurate delivery information.
6. Returns & Refunds
Our Return & Refund Policy forms part of these Terms. By placing an order, you agree to the conditions stated in our Return Policy.
7. Intellectual Property
All content, including logos, images, designs, text, and graphics, is the property of The Platinum Home and may not be copied, reproduced, or used without written permission.
8. User Conduct
You agree not to:
- Use our website for unlawful purposes
- Attempt to interfere with the website’s security or functionality
- Post false, misleading, or harmful information
10. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Email: admin@theplatinumhome.com
WhatsApp: +91 9995632621
Instagram: @theplatinumhome.com_